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How many tickets constitute a group?

A group sale is a purchase of 15 tickets or more.

Can I purchase group tickets on your website?

Group purchases are arranged through the Group Sales department directly. Please contact us using the Group Sales Contact Form, groupsales@nyphil.org, or call (212) 875-5672.

What group discounts are offered?

Groups of 15 or more can save up to 20% on select concerts. Groups also save approximately 12% on service fees.

Can I arrange group tickets for concerts that don’t have a discount?

Groups of 15 or more can purchase full-price tickets and still receive group benefits, including savings on service fees.

Is a deposit required?

There is a 10% non-refundable deposit required no later than two weeks after reserving your order.

When is final payment due?

A non-refundable final payment is typically due in full 60 days prior to your concert date. Certain restrictions apply.

Do I have to pay for my group in full or can they pay individually?

We do not accept individual payments for group sales.

What forms of payment do you accept?

Groups can pay for tickets by check, American Express, Mastercard, Visa, Discover, or wire transfer through our Group Sales office. To make a payment, call group sales at (212) 875-5672.

Can I adjust my reservation order?

Group sales can be adjusted or cancelled up until the final payment is due. Deposit and Payments are non-refundable. 

Can my group sit together?

We will try our best to accommodate your group requests, pending ticket availability for the concert.

When can I place my reservation request?

We will accept group requests at any time.

How will I receive my tickets?

After payment is complete, your group tickets can be either mailed directly to you or held at the David Geffen Hall Welcome Center, where our box office is located, for pick up.

Can I receive e-tickets or mobile tickets for my group?

We do not offer e-tickets for group purchases.

Does David Geffen Hall have accessible seating?

Yes, we have accessible seating throughout the hall, along with other accommodations including assistive listening devices and braille and large-type programs. Please let us know how we can assist your group.

What else can my group experience?

Masterclass, sectional, clinic, pre-concert talk, and post-concert talk inquiries are available through our Educational Team. For more information email education@nyphil.org.